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FAQs
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Everything you need to know regarding shipping
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How to return an item and receive a refund
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Conditions of Use regulate the access and use of fornasetti.com
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Legal area
Please read our Privacy and Return Policy carefully
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Privacy Policy
We respect the privacy of our customers and the visitors to our website
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PACKAGING DISPOSAL
How to properly dispose of Fornasetti candles and perfume packaging in compliance with EU directive
COOKIE POLICY
This Cookie Policy explains how the Site uses cookies and also provides guidance on how to manage cookies.
This Cookie Policy should be read in conjunction with the Privacy Policy.
By continuing to browse or use the Site, you agree to the use of cookies as described in this Cookie Policy.
WHAT ARE COOKIES?
Cookies are small text files sent from the Site to your device which store information for various purposes. Specifically, cookies allow the Site to recognize users who return to the Siteor enable other websites to recognize such users for particular purposes.
WHAT KIND OF COOKIES DOES THE SITE USE?
- • Technical Cookies
- • Used exclusively to transmit a communication; and
- • Strictly necessary for the provider of a digital service expressly requested by the user to provide such service.
- • Browser cookies: To ensure normal navigation and use of the Site, through various options or services;
- • Functional cookies: To save user preferences and facilitate the browsing experience based on a number of selected criteria (e.g. language, browser type, etc.).
- • Other cookies
- • Advertising cookies: These cookies allow the Site to create an anonymous profile of users based on their browsing experience on this Site and others. In this way, it is possible to provide users with advertisements focused on their interests rather than generic advertising. This is a list of advertising cookies (with a link to obtain more information on these cookies and instructions for managing user consent):
- • Retargeting cookies: These cookies allow third parties to send advertisements to users who have previously visited the Site. This is a list of retargeting cookies (with a link to obtain more information on these cookies and instructions on how to manage user consent):
- • Social media cookies: These cookies are necessary to share content on social networks. This is a list of social media cookies (with a link to obtain more information on these cookies and instructions on how to manage user consent):
- • Analytical cookies: These cookies are collected by third parties, either individually or in aggregate form, in order to collect information about the number of users and the way they visit the Site, such as information on the pages or sections most frequently visited. This is a list of analytical cookies (with a link to obtain more information on these cookies and instructions on how to manage user consent): GOOGLE ANALYTICS
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Technical cookies are cookies that allow users to browse the Site and use its basic functions. These cookies are automatically installed on your device when accessing the Site and do not require any specific consent from the user. In fact, consent is not required by law when a cookie is:
The technical cookies used by the Site include:
The Site also collects the IP address or any other identifying information on your device necessary to operate the Site, diagnose server problems and fulfill other legitimate purposes.
Disabling technical cookies may limit your ability to browse the Site and enjoy its features and services.
All cookies other than technical cookies are only installed or activated if consent is given by users through the "opt-in" function (activation).
When first visiting the Site, users are shown a cookie banner on the screen or interface. This banner disappears when the user has accepted or rejected the cookies used on the Site.
The activation can be expressed in a general way, for example by closing the banner or clicking on the OK button or scrolling the page and clicking on any of its elements; activation can also be provided selectively. Activation by users is tracked and recorded in order to make subsequent visits to the Site more effective. However, users may always revoke any consent previously given in full or in part.
The non-technical cookies used by the Site are third party cookies: cookies installed on the user’s device by a domain or website separate from the Site. Third party cookies are implemented by marketing vendors and Site partners using third party tags. The Site does not control these cookies.
The Site has no access to or control over cookies or other tracking technology used by third parties accessible from the Site, and cannot guarantee the compliance of third parties with the applicable privacy laws.
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The Site uses cookies that do not allow any control over the user’s device and do not install programs on said device.
BROWSER PREFERENCES
Users can manage their cookie preferences through their web browser settings:
For more information, users can visit: www.allaboutcookies.org or www.youronlinechoices.com.
CONTACTS
Users who wish to contact the Site with any question related to our cookies can write to: privacy@thelevelgroup.com
CHANGES TO THIS COOKIE POLICY
Any future changes to this Cookie Policy will be posted on the Site and, if applicable, notified to users by email. Users are encouraged to read this Cookie Policy frequently to check for any updates or changes.
Last update: November 2020